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Payments Leaders Say That Strategy Mattered More Than Scale in 2025 | PYMNTS.com

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In January, Hamilton was prescient about artificial intelligence (AI). He laid out just how pervasive he expects Gen AI to be across Visa’s network. “You’re in control of the data 100% of the time,” said Hamilton of consumers. “With the Visa credentials, you choose to share them with people when you need them and when you need them — and with the merchant, you can be comfortable sharing that credential to get the payment done … we’re seeing that this is very valuable.”

Mastercard — Mike Kresse, EVP, Commercial and New Payment Flows, North America

In a recent interview, Kresse reframed the CFO’s job around data, risk and technology as an integrated discipline. (PYMNTS.com). “The modern CFO can no longer view technology as an isolated domain. Instead the executive must connect data, payments, automation, risk and decisioning.”

American Express — Gary Kensey, EVP and Unit CIO, Global Servicing & Corporate Technology

Kensey captured Amex’s AI philosophy in a single, very quotable “North Star” sound bite in PYMNTS’ look at AI, empathy and customer care. “The North Star is simple: AI should work in service of people, not instead of them,” Kensey said. “We’re not really interested in just the traditional low-hanging fruit of AI to enhance efficiencies. We want to strengthen what we feel is a world-class customer service that defines our company.”

Discover — Dave Dew, Senior Manager, U.S. Acquiring and Digital Payments, Discover® Network

In PYMNTS’ PayFac Rails deep dive, Dew distilled why the PayFac model has become critical commerce infrastructure, not just a back-office convenience. “What I think the PayFac model does very well is that it not only streamlines the payments piece, but also the inner workings of a merchant’s business,” Dew said. “What the software is doing is unlocking vast possibilities for tailored payment experiences and allowing merchants to focus more on their core business rather than the payments piece itself.”

Ingo Payments — Drew Edwards, CEO

As part of What’s Next in Payments: Trade Offs, Edwards warned senders what happens if instant payouts are treated as a commodity instead of a strategy. “The trade-off, at a minimum, is that they’re going to be facing a race to the bottom, which every company does when they focus on a transaction for a fee that then scales,” Edwards said. “Competitors come in, and you have no walls to defend that.”

Velera — Elizabeth Wadsworth, Senior Innovation Strategist

Speaking on the topic of AI-governance, Wadsworth punctured the “magic black box” myth around AI for credit unions. “AI is not magic. There are, of course, people behind the solutions on the back end,” she said. “There is a misconception that data governance and AI governance are the same thing, and that’s actually not true. They are actually two very different things.”

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Citi — Rishi Patel, Global Head of Clearing and FI Payments, Citi Treasury and Trade Solutions

Patel’s line from What’s Next in Payments: From Trend to Table Stakes crisply defines the role of rails, APIs and AI in Citi’s strategy. “Helping our clients actually do business is the priority. The rest, rails, APIs, AI, are tools to get there,” he said. ““First and foremost, it’s actually ensuring that you have coverage. And then it’s about making sure that in the way that you deploy those solutions, a consumer or a business customer can transact as seamlessly as possible. Those are the table stake features that are critical for our client to just get business done.”

Bank of America — Geoff Brady, Head of Global Trade and Supply Chain Finance

Brady used his PYMNTS’ interview to discuss how corporates think about trade finance, risk and working capital. “We’re here to facilitate global commerce. That includes everything from transactional mechanics between buyers and sellers to financing, risk mitigation and working capital optimization.”

Entersekt — Pradheep Sampath, Chief Product Officer

In PYMNTS’ datasharing coverage Sampath summed up modern fraud defense as a collaborative, data-driven exercise. “It’s a team sport. And the thread that binds us all together is data that’s actionable, shared in good faith, and governed responsibly.”

Block — Brian Boates, Chief Risk Officer

Boates’ contribution to the PYMNTS AI/fraud coverage (and eBook) puts hard numbers behind the shift from reactive fraud management to proactive AI-driven defense. “At Block, we’ve witnessed this evolution firsthand. Our AI-powered scam prevention systems have protected customers from over $2 billion in potential fraud losses since 2020, with our confirmed scam rate remaining below 0.01% of all peer-to-peer transactions. The real story isn’t just about the money saved, but how AI is expanding what’s possible in real-time fraud detection and prevention.” 

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Speed Raises $8 Million to Expand Bitcoin and Stablecoin Payment Solutions | PYMNTS.com

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The company will use the new funding to build capacity, expand to new regions, develop more merchant tools, enable cross-border and creator payouts, and maintain reliability and compliance, it said in a Tuesday (Dec. 16) blog post.

Speed’s offerings include a global payment layer called Speed Merchant that is designed for merchants, platforms and payment systems and enables them to accept both Bitcoin and stablecoins, according to the post.

The company also offers a Lightning wallet called Speed Wallet that serves individuals and businesses and enables Bitcoin and stablecoin transfers, supports global payouts, offers local on- and off-ramps, and powers USDT transactions, the post said.

“We’ve always believed that Bitcoin and stablecoins can power everyday payments,” Speed CEO Niraj Patel said in the post. “That requires real infrastructure—fast, compliant and scalable. This investment validates that belief and accelerates our mission.”

Speed co-founder Jayneel Patel said in the post that the company aims to “solve real problems with technology.”

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“Speed started as a merchant solution and has grown into a global payment network,” Jayneel Patel said, adding the company is “ready to take the next leap.”

Stablecoin issuer Tether and venture fund ego death capital co-led the funding round, per the post.

Tether said in a Tuesday press release that its investment supports its strategy to support Bitcoin-aligned financial infrastructure and expand the utility of its USDT stablecoin in real-world payment environments.

“We support teams building practical infrastructure that reduces friction in payments and expands access to reliable settlement rails,” Tether CEO Paolo Ardoino said in the release.

Tether’s USDT stablecoin is the most traded cryptocurrency by volume around the world.

Adam Gebner, associate at ego death capital, said in a Tuesday blog post that Speed processed over $1.5 billion in payment volume over the past 12 months and serves more than 1.2 million users.

“By bridging Lightning and stablecoins in a single, compliant platform, Speed is positioning itself as foundational infrastructure for the Bitcoin and stablecoin economy, serving merchants, platforms and users across both developed and emerging markets,” Gebner said in the post.

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Databricks Targets $134 Billion Valuation in New Funding Round | PYMNTS.com

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Data analytics/artificial intelligence (AI) firm Databricks is reportedly raising $4 billion in a new funding round.

This Series L round would value the company at $134 billion, up 34% from its last session of funding during the summer, the Wall Street Journal (WSJ) reported Tuesday (Dec. 16).

Ali Ghodsi, Databricks’ co-founder and CEO, told the WSJ the company plans to use the new funding to invest in its core data-analytics products and AI software, while also letting its workers engage in secondary share sales.

The company, among the most valuable private firms in Silicon Valley, also plans to hire around 600 fresh college graduates in 2026, the CEO added, in addition to adding thousands of new jobs worldwide in Asia, Latin America and Europe. It also plans to hire AI researchers, who are typically paid top salaries, the WSJ added.

The report noted that Databricks has benefited from the AI boom, which relies partially on private corporate data to customize AI models. Databricks told the WSJ that its data-warehousing product, which can serve as an underlying data platform for AI services, surpassed a $1 billion revenue run rate at the end of October.

This year has seen Databricks ink deals with OpenAI and Anthropic to help sell AI services to business customers. Each of these partnerships are designed to push clients to develop AI agents, or independent bots that can carry out tasks on behalf of humans.

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The company’s new funding round comes three months after Databricks’ Series K round, which valued it more than $100 billion, up from $62 billion at the start of the year.

In other AI news, PYMNTS wrote earlier this week about The General Intelligence Company of New York, a start up developing agent-based systems designed to take over large portions of company operations.

“The company’s name deliberately evokes Gilded Age ambition, and founder Andrew Pignanelli told PYMNTS that the reference was intentional,” that report said. “He said he views AI as foundational infrastructure for the next era of company-building, much as railroads and industrial capital reshaped the United States economy more than a century ago.”

The company started by working backward from “the one-person billion-dollar business,” as Pignanelli termed it.

“We started at the end, the actual one-person billion-dollar company, and worked our way back and we were like, ‘What can we do today?’” he said.

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Apple App Store Fees Face Pressure From EU Developers | PYMNTS.com

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A collection of app developers and consumer groups want Europe to enforce laws against Apple.

The Coalition of App Fairness (CAF) on Monday (Dec. 15) issued an open letter to the European Commission (EC) accusing the tech giant of “persistent” non-compliance with Europe’s Digital Markets Act (DMA).

The letter follows findings from the EC that Apple had violated the DMA by keeping developers from directing users to alternative payment methods, fining the tech giant $588 million.

Apple in turn revised its terms for its app store to impose fees that ranged from from 13% for smaller businesses to up to 20% for App Store purchases. However, the CAF says Apple has not addressed what it calls a core issue: the company’s fees are preventing fair competition.

“The law says that gatekeepers like Apple must allow developers to offer and conduct transactions outside of the App Store free of charge,” the letter said. “However, Apple is now charging developers commission, fees of up to 20% for such transactions. This is a blatant disregard for the law with the potential to vanquish years of meaningful work by the Commission.”

The CAF also notes that Apple plans to introduce new terms and conditions for the App Store next month, and says it suspects the new terms will include fees that violate the DMA.

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“Apple cannot be permitted to exploit its gatekeeper position by holding the entire industry hostage,” the letter added.

PYMNTS has contacted Apple for comment but has not yet gotten a reply. The company had in September called on the commission to rethink the DMA, which was created to prevent market abuse by tech giants doing business in Europe.

“Over that time, it’s become clear that the DMA is leading to a worse experience for Apple users in the EU,” Apple wrote in a blog post. “It’s exposing them to new risks, and disrupting the simple, seamless way their Apple products work together. And as new technologies come out, our European users’ Apple products will only fall further behind.”

In its blog post, Apple argued the DMA requirements for allowing other app marketplaces and alternative payment systems don’t take into account the privacy and security standards of the App Store, putting customers at risk for being overcharged or scammed.

“The DMA also lets other companies request access to user data and core technologies of Apple products,” the company wrote. “Apple is required to meet almost every request, even if they create serious risks for our users.”

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