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Block: Digital Payment Scams Have a Surprisingly Youthful Face | PYMNTS.com

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Across the double-edged sword of technology, it’s fraud that can cut businesses the sharpest.

The digital payments revolution has delivered speed, convenience and new pathways for financial empowerment. But it has also accelerated the pace and sophistication of criminal opportunity.

“Scammers have evolved and they take new shapes and forms every year. And with the rise of AI … it’s evolving even faster,” Brian Boates, chief risk officer at Block, told PYMNTS. “These scams are getting much more sophisticated and a lot harder to spot as a consumer.”

Today’s scam economy no longer resembles the era of spam faxes, phishing emails and improbable foreign royalty. It has evolved into a distributed, artificial intelligence-enabled deception ecosystem capable of mimicking trusted institutions, hijacking personal identities and weaponizing real-time payments.

“This is not just a back-office issue … it’s part of how our customers experience our application,” Boates said, stressing that fraud prevention has evolved from a defensive cost center into a strategic trust asset.

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One of the driving reasons? The changing demographics of the fraud victim landscape.

Younger, Digital-Native, and Disproportionately Targeted

For decades, fraud prevention strategies were anchored around an overarching demographic stereotype: the vulnerable retiree. The shifting data now invalidates that model. Young, mobile-centric users are not only the most active participants in digital commerce but also the most reachable through the channels where scams proliferate, like social media, messaging apps and online marketplaces.

“It’s not what people think of in the back of their minds traditionally of who might be most likely to fall victim … it’s those younger generations that are spending more of their time online,” Boates said. “We have to evolve our tactics and understand where the scams are originating, and consider that in the solutions that we’re putting out there.”

As fraudsters adopt the language, timing, tone and digital footprint of trust, user perception must harden to match, with financial literacy maturing to increasingly include digital situational awareness, threat modeling and identity skepticism.

According to a new PYMNTS Intelligence report, “Financial Scams and Consumer Trust,” commissioned by Block, over 8 in 10 successful scams (81%) involve impersonation, whether of a major financial institution, tech brand, or even a close personal contact. Artificial intelligence expands that playbook exponentially by synthesizing voice, image and writing patterns into highly credible false identities.

“Tools are making it easy to impersonate brands online, easy to impersonate the voice of known friends and family,” Boates said. “It’s getting really, really sophisticated.”

In response, Block itself has begun embedding trust signals directly into its user experience. When a Cash App user engages with a new or unfamiliar counterparty, the platform surfaces contextual indicators such as shared network connections or previous transaction history. Identity must be triangulated from behavior and not simply presented through static credentials.

Real-Time Money, Real-Time Manipulation

One of the digital economy’s greatest breakthroughs, real-time payments, has also exposed a soft underbelly. According to the same report, two-thirds of victims send funds to scammers within 24 hours of initial contact, and a third within only 30 minutes.

Urgency is becoming a feature, not a flaw, in the scammer’s script. This creates a design paradox: how to add protective friction without compromising the value proposition of instant payment platforms.

“We don’t want to put a warning on every single payment for every customer all of the time … people get numb to that,” Boates said. “How do you create that really precise in-the-moment warning to give the customer that moment to reflect and think?”

For its own part, Block relies on precise, machine-learning powered risk signals that generate targeted, moment-specific alerts. This nuance marks a departure from legacy fraud controls, which tended to focus on blocking transactions post-incident rather than influencing user behavior mid-decision.

Evolving Fraud Management Into Trust Architecture

Boates acknowledged that the fight is long and the vectors are multiplying. Industry collaboration remains insufficient, especially with telecom and social platforms where scam pathways originate.

“The more that we can share knowledge, share information, work together, the better we’re all going to be,” he said.

After all, the report highlighted that 25% of scam victims never report their loss, often due to confusion about process, shame, or the belief that recovery is impossible. This not only harms individuals but also blinds the system to trend intelligence.

“What we try to do and what we’ve built in Cash App is a really intuitive and simple scam reporting flow … it all happens in the app,” Boates said. “To date we’ve refunded over 80,000 customers more than $8 million … making a really big difference.”

The next frontier in payments may not be defined by speed alone, but by safety as a feature, education as a product and trust as a differentiator. In that future, FinTech platforms could be judged not by how fast they move money, but how fiercely they protect it.

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Speed Raises $8 Million to Expand Bitcoin and Stablecoin Payment Solutions | PYMNTS.com

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The company will use the new funding to build capacity, expand to new regions, develop more merchant tools, enable cross-border and creator payouts, and maintain reliability and compliance, it said in a Tuesday (Dec. 16) blog post.

Speed’s offerings include a global payment layer called Speed Merchant that is designed for merchants, platforms and payment systems and enables them to accept both Bitcoin and stablecoins, according to the post.

The company also offers a Lightning wallet called Speed Wallet that serves individuals and businesses and enables Bitcoin and stablecoin transfers, supports global payouts, offers local on- and off-ramps, and powers USDT transactions, the post said.

“We’ve always believed that Bitcoin and stablecoins can power everyday payments,” Speed CEO Niraj Patel said in the post. “That requires real infrastructure—fast, compliant and scalable. This investment validates that belief and accelerates our mission.”

Speed co-founder Jayneel Patel said in the post that the company aims to “solve real problems with technology.”

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“Speed started as a merchant solution and has grown into a global payment network,” Jayneel Patel said, adding the company is “ready to take the next leap.”

Stablecoin issuer Tether and venture fund ego death capital co-led the funding round, per the post.

Tether said in a Tuesday press release that its investment supports its strategy to support Bitcoin-aligned financial infrastructure and expand the utility of its USDT stablecoin in real-world payment environments.

“We support teams building practical infrastructure that reduces friction in payments and expands access to reliable settlement rails,” Tether CEO Paolo Ardoino said in the release.

Tether’s USDT stablecoin is the most traded cryptocurrency by volume around the world.

Adam Gebner, associate at ego death capital, said in a Tuesday blog post that Speed processed over $1.5 billion in payment volume over the past 12 months and serves more than 1.2 million users.

“By bridging Lightning and stablecoins in a single, compliant platform, Speed is positioning itself as foundational infrastructure for the Bitcoin and stablecoin economy, serving merchants, platforms and users across both developed and emerging markets,” Gebner said in the post.

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Databricks Targets $134 Billion Valuation in New Funding Round | PYMNTS.com

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Data analytics/artificial intelligence (AI) firm Databricks is reportedly raising $4 billion in a new funding round.

This Series L round would value the company at $134 billion, up 34% from its last session of funding during the summer, the Wall Street Journal (WSJ) reported Tuesday (Dec. 16).

Ali Ghodsi, Databricks’ co-founder and CEO, told the WSJ the company plans to use the new funding to invest in its core data-analytics products and AI software, while also letting its workers engage in secondary share sales.

The company, among the most valuable private firms in Silicon Valley, also plans to hire around 600 fresh college graduates in 2026, the CEO added, in addition to adding thousands of new jobs worldwide in Asia, Latin America and Europe. It also plans to hire AI researchers, who are typically paid top salaries, the WSJ added.

The report noted that Databricks has benefited from the AI boom, which relies partially on private corporate data to customize AI models. Databricks told the WSJ that its data-warehousing product, which can serve as an underlying data platform for AI services, surpassed a $1 billion revenue run rate at the end of October.

This year has seen Databricks ink deals with OpenAI and Anthropic to help sell AI services to business customers. Each of these partnerships are designed to push clients to develop AI agents, or independent bots that can carry out tasks on behalf of humans.

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The company’s new funding round comes three months after Databricks’ Series K round, which valued it more than $100 billion, up from $62 billion at the start of the year.

In other AI news, PYMNTS wrote earlier this week about The General Intelligence Company of New York, a start up developing agent-based systems designed to take over large portions of company operations.

“The company’s name deliberately evokes Gilded Age ambition, and founder Andrew Pignanelli told PYMNTS that the reference was intentional,” that report said. “He said he views AI as foundational infrastructure for the next era of company-building, much as railroads and industrial capital reshaped the United States economy more than a century ago.”

The company started by working backward from “the one-person billion-dollar business,” as Pignanelli termed it.

“We started at the end, the actual one-person billion-dollar company, and worked our way back and we were like, ‘What can we do today?’” he said.

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Apple App Store Fees Face Pressure From EU Developers | PYMNTS.com

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A collection of app developers and consumer groups want Europe to enforce laws against Apple.

The Coalition of App Fairness (CAF) on Monday (Dec. 15) issued an open letter to the European Commission (EC) accusing the tech giant of “persistent” non-compliance with Europe’s Digital Markets Act (DMA).

The letter follows findings from the EC that Apple had violated the DMA by keeping developers from directing users to alternative payment methods, fining the tech giant $588 million.

Apple in turn revised its terms for its app store to impose fees that ranged from from 13% for smaller businesses to up to 20% for App Store purchases. However, the CAF says Apple has not addressed what it calls a core issue: the company’s fees are preventing fair competition.

“The law says that gatekeepers like Apple must allow developers to offer and conduct transactions outside of the App Store free of charge,” the letter said. “However, Apple is now charging developers commission, fees of up to 20% for such transactions. This is a blatant disregard for the law with the potential to vanquish years of meaningful work by the Commission.”

The CAF also notes that Apple plans to introduce new terms and conditions for the App Store next month, and says it suspects the new terms will include fees that violate the DMA.

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“Apple cannot be permitted to exploit its gatekeeper position by holding the entire industry hostage,” the letter added.

PYMNTS has contacted Apple for comment but has not yet gotten a reply. The company had in September called on the commission to rethink the DMA, which was created to prevent market abuse by tech giants doing business in Europe.

“Over that time, it’s become clear that the DMA is leading to a worse experience for Apple users in the EU,” Apple wrote in a blog post. “It’s exposing them to new risks, and disrupting the simple, seamless way their Apple products work together. And as new technologies come out, our European users’ Apple products will only fall further behind.”

In its blog post, Apple argued the DMA requirements for allowing other app marketplaces and alternative payment systems don’t take into account the privacy and security standards of the App Store, putting customers at risk for being overcharged or scammed.

“The DMA also lets other companies request access to user data and core technologies of Apple products,” the company wrote. “Apple is required to meet almost every request, even if they create serious risks for our users.”

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