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Regions Financial: Tech Investments Drove 10% YOY Revenue Growth | PYMNTS.com

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Regions Financial Corp.’s investments in technology and talent drove 10% year-over-year growth in revenue in the second quarter, bringing the regional bank’s total revenue for the quarter to $1.9 billion, according to a Friday (July 18) earnings release.

“We are very proud of our second-quarter performance as we continue to reap the benefits of the investments we’ve made across our businesses and the successful execution of our strategic plans,” Regions Financial Corp. Chairman, President and CEO John Turner said Friday during the company’s quarterly earnings call.

Regions Financial Corp., whose Regions Bank subsidiary serves customers across the South, Midwest and Texas, has seen the benefits of these investments across its businesses, according to a presentation released Friday.

In its corporate business, the bank is using natural language processing and other technologies to screen public filings and evaluate product opportunities for large corporate clients, according to the presentation.

In its consumer business, Regions Financial reskilled and reallocated bankers to focus on opportunities with small businesses and key customer segments, conducted financial education workshops, and centralized processes to save over 200,000 hours and allow bankers to focus on serving customers. In addition, the bank’s improvements to its digital funnel drove 10% year-to-date growth in digital channel checking.

Over the past two years, the bank saw its number of mobile banking active users rise 6%, the number of mobile banking logins gain 14% and the share of customer transactions conducted through digital channels increase from 74% to 78%.

In its wealth management business, Regions Financial completed a new cloud-based portal to improve infrastructure for its current and future applications serving this segment, enhanced its advisors’ customer relationship management (CRM) systems and fully launched a social media program on LinkedIn. In the wealth management segment, the bank earned a record nominal interest rate (NIR) during the quarter and grew its total number of wealth management relationships by 8.3% compared to last year.

Across the bank’s operations, the efficiencies delivered by technology and normal attrition among the workforce will help to pay for continuing investments in technology, Regions Financial Chief Financial Officer David Turner said during Friday’s earnings call.

“We just have to continue to look for ways to become more efficient,” Turner said. “We and the industry have to do a better job of leveraging all the new technologies that are coming at us pretty rapidly and let our attrition, which is about 6% to 7% of our workforce every year, help pay for some of this technology.”

Looking ahead, Regions Financial will continue to modernize its core technology platforms, Turner said during the call.

“We’ve begun rolling out a new native mobile app in just the past few weeks, and we’re planning to upgrade our commercial loan system to a new cloud platform in the coming months,” Turner said. “We plan to begin running pilots on our new cloud-based deposit system beginning in late 2026, with full conversion anticipated in 2027. Once completed, we expect to be one of the first regional banks in the country on a truly modern core platform.”

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SEC Forms Task Force Promoting ‘Responsible AI Integration’ | PYMNTS.com

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The initiative, announced Monday (Aug. 4), is designed to promote responsible use of AI while enhancing innovation and efficiency in the SEC operations. Valerie Szczepanik, who has been named the SEC’s chief AI officer, will head the task force.

“Recognizing the transformative potential of AI, the SEC’s AI Task Force will accelerate AI integration to bolster the SEC’s mission,” the regulator said in a news release.

“It will centralize the agency’s efforts and enable internal cross-agency and cross-disciplinary collaboration to navigate the AI lifecycle, remove barriers to progress, focus on AI applications that maximize benefits, and maintain governance. The task force will support innovation from the SEC’s divisions and offices and facilitate responsible AI integration across the agency.”

Before being named the chief AI officer, Szczepanik directed the SEC’s Strategic Hub for Innovation and Financial Technology. She has also served as associate director in the SEC’s Division of Corporation Finance a Special Assistant United States Attorney at the United States Attorney’s Office for the Eastern District of New York, according to the release.

The announcement comes two weeks after the White House released a policy roadmap outlining President Trump’s push to keep America in the lead in the global AI race.

“America’s AI Action Plan” follows Trump’s executive order in January that ordered federal agencies to overturn AI regulations put in place by the Biden administration, which focused on oversight and risk mitigation.

“As our global competitors race to exploit these technologies, it is a national security imperative for the United States to achieve and maintain unquestioned and unchallenged global technological dominance,” Trump said in the opening of the AI action plan.

In other AI news, recent research by PYMNTS Intelligence finds that almost all chief product officers (CPOs) expect generative AI to reshape the way they work.

That research showed that nearly all product leaders say AI will streamline workflows within three years, compared to 70% last year. And more than 80% anticipate improvements in data security, compared to half of the CPOs surveyed last year.

“The shift over the past year among CPOs reflects a deeper change in institutional mindset. Gen AI is no longer experimental — it’s strategic,” PYMNTS wrote. “The pressure to deliver more with fewer resources has pushed firms to scale automation of routine, labor-intensive tasks, not just explore how that can be done.”

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Experian Unveils New AI Tool for Managing Credit and Risk Models | PYMNTS.com

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Experian Assistant for Model Risk Management is designed to help financial institutions better manage the complex credit and risk models they use to decide who gets a loan or how much credit someone should receive. The tool validates models faster and improves their auditability and transparency, according to a Thursday (July 31) press release.

The tool helps speed up the review process by using automation to create documents, check for errors and monitor model performance, helping organizations reduce mistakes and avoid regulatory fines. It can cut internal approval times by up to 70% by streamlining model documentation, the release said.

It is the latest tool to be integrated into Experian’s Ascend platform, which unifies data, analytics and decision tools in one place. Ascend combines Experian’s data with clients’ data to deliver AI-powered insights across the credit lifecycle to do things like fraud detection.

Last month, Experian added Mastercard’s identity verification and fraud prevention technology to the Ascend platform to bolster identity verification services for more than 1,800 Experian customers using Ascend to help them prevent fraud and cybercrime.

The tool is also Experian’s latest AI initiative after it launched its AI assistant in October. The assistant provides a deeper understanding of credit and fraud data at an accelerated pace while optimizing analytical models. It can reduce months of work into days, and in some cases, hours.

Experian said in the Thursday press release that the model risk management tool may help reduce regulatory risks since it will help companies comply with regulations in the United States and the United Kingdom, a process that normally requires a lot of internal paperwork, testing and reviews.

As financial institutions embrace generative AI, the risk management of their credit and risk models must meet regulatory guidelines such as SR 11-7 in the U.S. and SS1/23 in the U.K., the release said. Both aim to ensure models are accurate, well-documented and used responsibly.

SR 11-7 is guidance from the Federal Reserve that outlines expectations for how banks should manage the risks of using models in decision making, including model development, validation and oversight.

Similarly, SS1/23 is the U.K. Prudential Regulation Authority’s supervisory statement that sets out expectations for how U.K. banks and insurers should govern and manage model risk, especially in light of increasing use of AI and machine learning.

Experian’s model risk management tool offers customizable, pre-defined templates, centralized model repositories and transparent internal workflow approvals to help financial institutions meet regulatory requirements, per the release.

“Manual documentation, siloed validations and limited performance model monitoring can increase risk and slow down model deployment,” Vijay Mehta, executive vice president of global solutions and analytics at Experian, said in the release. With this new tool, companies can “create, review and validate documentation quickly and at scale,” giving them a strategic advantage.

For all PYMNTS AI coverage, subscribe to the daily AI Newsletter.

Read more:

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Experian Targets ‘Credit Invisible’ Borrowers With Cashflow Score

CFPB Sues Experian, Alleging Improper Investigations of Consumer Complaints

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Anthropologie Elevates Maeve in Rare Retail Brand Launch | PYMNTS.com

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Anthropologie is spinning off its Maeve product line as a standalone brand, a rare move in a retail sector where brand extensions have become less common.

The decision reflects shifting strategies among specialty retailers as they work to adapt to changes in women’s fast-fashion and evolving consumer behavior.

Maeve, known for its blend of classic silhouettes and modern flourishes, will now operate independently with dedicated storefronts and separate digital channels, including new social media accounts and editorial content platforms, according to a Monday (Aug. 4) press release. The brand is inclusive, spanning plus, petite, tall and adaptive options, which broaden its reach as the industry contends with demands for representation.

Maeve has nearly 2 million customers and was the most-searched brand on the Anthropologie website over the past year, the release said. It is also a driver of TikTok engagement. Several of the company’s most “hearted” items online are already from the Maeve label.

“Maeve has emerged as a true driver of growth within Anthropologie’s portfolio,” Anu Narayanan, president of women’s and home at Anthropologie Group, said in the release. “Its consistent performance, combined with our customers’ emotional connection to the brand, made this the right moment to evolve Maeve into a standalone identity.”

While many retailers have retreated from new brand creation, opting instead to consolidate or focus on core labels, Anthropologie’s move suggests confidence in cultivating sizable, engaged consumer communities around sub-brands.

Anthropologie is backing Maeve’s standalone debut with a comprehensive marketing campaign, including influencer-driven content, a new Substack, a launch event in New York, and a charitable partnership, per the release. The first Maeve brick-and-mortar store is set to open in Raleigh, North Carolina, in the fall.

The move comes as the apparel sector in the United States sees shoppers valuing not just price and selection, but brand story, inclusivity and digital experience. While the outcome remains to be seen, Anthropologie’s gamble on Maeve reflects a belief that consumers remain eager to embrace distinctive, thoughtfully curated fashion.

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